We are strongly committed to letting you know how we will collect and use
your personal information. The policies below are applicable to data
and information collected when you use the
WeCharge LLC network of websites, including
m.we-charge.ch (including any
versions optimised for viewing on a wireless or tablet device); all email
newsletters published or distributed by
WeCharge LLC; all apps published by
WeCharge LLC,
including the ‘
WeCharge’ app; activate a
WeCharge
portable charger (“Portable charger”) or use any other services made
available by
WeCharge LLC (“Service”) and all
other interactive features and communications provided by
WeCharge LLC (“App”), however accessed
and/or used, that
are operated by us, made available by us, or produced and maintained by us
and our related companies (collectively “
WeCharge” or “we”, “us”,
or “our”). We have established this privacy policy (“Privacy
Policy”) to let you know the kinds of personal information we may gather
during your use of this App, why we gather your information, what we use
your personal information for, when we might disclose your personal
information, and how you can manage your personal information.
Please be advised that the practices described in this Privacy Policy
apply to information gathered online through our App, through our websites
and otherwise by our customer service personnel. It does not apply
to information that you may submit to organizations to which we may link
or who may link to us or information that we may receive about you from
other organizations.
By using our App, you are accepting the practices described in our Privacy
Policy. If you do not agree to the terms of this Privacy Policy,
please do not use the App. We reserve the right to modify or amend
the terms of our Privacy Policy from time to time without notice. Your
continued use of our App following the posting of changes to these terms
will mean you accept those changes. If we intend to apply the
modifications or amendments to this Privacy Policy retroactively or to
personal information already in our possession, we will provide you with
notice of the modifications or amendments.
If you have any questions about this Privacy Policy or don’t see your
concerns addressed here, you should contact us by email at
wecharge@gmail.com.
WHAT INFORMATION ABOUT ME IS COLLECTED AND STORED?
We collect two basic types of information from you in conjunction with
your use of the App, personal information and non-personal
information. Personal information is information that you supply to
us, as described more fully below, i.e., when you use our Services, obtain
a subscription, complete a survey, register on the App, upload content,
participate in a community, or provide your e-mail address. Personal
information is any information that can individually identify you and
includes, among other things, your name, e-mail address, telephone number,
postal address, credit card, billing and contact information.
Non-personal information includes information that does not personally
identify you, but it may include tracking and usage information about your
location, demographics, use of the App and the Internet.
Personal Information
As a general matter, you can browse the App without submitting your
personal information to us. However, there are a number of circumstances
in which you may supply us or our agents with your personal
information. The following lists the most common ways in which we
may collect your personal information.
· Registration for an account on the App
· Use of the account through the App, including rental of a Portable
Charger
· Payment information submitted to
WeCharge when renting a Portable
Charger
· Registration for an event sponsored by us
· Profile information that You provide for Your user profile
· Social media information that you authorize
· Certain location data, as described below
· Uploading Content to the App
· Submitting an application to work at
WeCharge
· Participation in surveys, contests, or sweepstakes
· Sign up to receive alerts or other information via email, text or
instant message from
WeCharge
· Request for customer service, support requests or other assistance
· App related communications, e.g. account verification; technical
notification
· Participation in communities, commenting to blog entries and
participation in other forums
· Submission of content or other data and
WeCharge
information on any part of the App that permits it
· Any other place on the App where you knowingly volunteer personal
information
Non-Personal Information
In addition, when you interact with the App, we may collect certain
information that does not identify you individually and our servers may
automatically keep an activity log of your use of our App (“Non-Personal
Information”). Generally, we collect and store the following categories of
Non-Personal Information:
· Non-identifiable demographic data such as age and gender as part of
collecting personal information
· Device information about your computer, browser, mobile device, or other
device that you use to access the App. This information may include
IP address, geolocation information, unique device identifiers, browser
type, browser language, and other transactional information.
· Analytics and usage information about your use of the App, including GPS
routes, and status of GPS chips.
· Device information about the
WeCharge , including time
stamps, battery status.
· Additional “traffic data” and log files such as time of access, date of
access, software crash reports, session identification number, access
times, and referring App addresses.
· Other information regarding your use of the App.
Collection of Your Source IP Address/Location Information
We collect and store location information about you on the App and
associated with your account that you volunteer on the App or enable
through the App or your device. We will collect location information
regarding the location of the
WeCharge Portable Charger, the routes taken
by these Portable Chargers, and the rental status of these Portable
Chargers. We will not collect any location information that you do
not volunteer or enable, but you must agree to provide certain location
information in order to use the Service. We also collect and store your
device’s source IP address which may disclose the location of your device
at the time you access the App.
Collection of Personal Information From or Through Social Media Sites or
Using Your Social Media Logon
When you interact with any Service Provider page or account on a social
media platform, such as Facebook, Twitter, Google+, Tumblr, LinkedIn,
YouTube, or Pinterest, we may collect the personal information that you
make available to us on that page or account including your account ID or
“handle.” However, we will comply with the privacy policies of the
corresponding social media platform and we will only collect and store
such personal information that we are permitted to collect by these social
media platforms. If you publish your social media profile on our
Service, we may collect personal information that you make available as
part of that profile.
Collection of Information From Other Sources
We also may collect information about you that we may receive from other
sources or from our offline interactions with you to, among other things,
enable us to verify, update information contained in our records and to
better customise the App for you. We may also collect Personal Information
from credit reporting agencies to, for example, determine your
creditworthiness, credit score, and credit usage, in accordance with
applicable laws.
Collection of Personal and Non-Personal Information Through Surveys and
Promotions
From time to time We may provide You with the opportunity to participate
in sweepstakes or other promotions on our Service, which might be
sponsored or conducted by a third party. If you participate, We will
request certain personal information from You. Participation in these
sweepstakes and promotions are completely voluntary and You therefore have
a choice whether or not to disclose this personal information. The
requested personal information typically includes contact information. If
there is a third party sponsor involved please make sure to review that
party’s privacy policy.
Collection of Third Party Personal Information Through Tell-A-Friend
Feature
We may from time to time conduct a referral service to introduce people
you know to our Apps and Service. If you choose to use our referral
service to tell someone about our Apps and Service or a discount on the
Apps and Service, we will ask you for your contact’s name and email
address. We will automatically send your contact a one-time email inviting
him or her to visit our App. We store this information for the purpose of
sending this one-time email and tracking the success of our referral
program. Your contact may contact us at
wecharge@gmail.com to request that
we remove this information from our database.
Use of Cookies and Other Tracking Technologies
Like many websites and mobile applications, we use “cookies”, which are
small text files that are stored on your computer or equipment when you
visit certain online pages that record your preferences and actions.
We may also use cookies to monitor traffic, improve the App and make it
easier and/or relevant for your use. Like many Apps, we use cookies,
web beacons and similar technologies to record your preferences, track the
use of our Apps and your exposure to our advertisements. We may also use
these technologies to monitor traffic, improve the Apps and make it easier
and/or relevant for your use. If you delete your cookies or if you
set your browser or device to decline these technologies, some features of
the App may not work or may not work as designed.
We use both “session” cookies and “persistent” cookies. We do
not use flash cookies, web storage, web beacons or other technology that
tracks your browsing history across multiple Apps.
We use cookies for the other purposes set out below:
· We use cookies to remind us who you are and to find your account
information in our database when you access a Service so you do not need
to log in at every visit. This helps us to provide you with service
tailored to your specific needs and interests. A cookie is created when
you register for a Service
· We use cookies to determine the browser the visitor uses so the Apps can
be designed to work properly with the most common versions of different
browsers
· We use cookies in conjunction with sending you e-mail newsletters
· Advertisers that place ads on the App may use cookies
· We use cookies in conjunction with analysis of your use of our App and
generate analytics regarding our App
· We use cookies to estimate our audience size. Your browser is given a
unique cookie that helps us determine whether yours is a repeat visit or a
first visit
We also use a web analytics service on our Apps and website. It uses
cookies or other tracking technologies to help us analyze how users
interact with and use the Apps, compile reports on the Apps’ activity, and
provide other services related to Apps activity and usage. The
technologies used may collect information such as your IP address, time of
visit, whether you are a return visitor, and any referring App. The
Apps do not gather analytics information that personally identifies
you. The information generated will be transmitted to and stored by
the service and will be subject to the service privacy policies.
We may partner with third party advertising companies to better provide
advertisements about our goods and services that may be of interest to
you. These third party advertisers may use cookies alone or in
conjunction with web beacons or other tracking technologies to collect
information about you when you use the Apps. They may collect
information about your online activities over time and across different
Apps and other online services. They may use this information to
provide you with interest-based advertising or other targeted
content. These online advertising partners do not have access to or
use your name, address, e-mail address, telephone number or other
personally identifiable information from us, without your consent.
They may, however, use persistent identifiers to anonymously track your
Internet usage across other Apps in their networks beyond these
Apps. While we restrict their further use of such information, such
third parties may, with sufficient data from other sources, be able to
personally identify you, unknown to us.
Third-party ad serving companies and other unaffiliated advertisers also
display advertisements on our Apps. As part of their service, they may
place a separate cookie on your computer or utilize other data collection
and tracking technologies, to collect information such as your IP address,
browser type, the server your computer is logged onto, the area code and
zip code associated with your server, and whether you responded to a
particular advertisement. We may allow third party companies to place
cookies to serve ads on the Apps. We do not control these third
parties’ tracking technologies, how they may be used, or the information
they may collect and we are not responsible for the privacy policies or
the content of those third parties. Please visit the sites of those
businesses at the links above to review their privacy policies. We
may add or change the list of third party ad servers from time to time and
we encourage you to check this section for changes.
Many of the third party advertisers that place tracking tools on our Apps
are members of programs that offer you additional choices regarding the
collection and use of your information.
Moreover, you can learn about your options to opt-out of mobile app
tracking by certain advertising networks through your device
settings. For more information about how to change these settings
for Apple, Android or Windows devices, see:
Apple: http://support.apple.com/kb/HT4228
Android: http://www.google.com/policies/technologies/ads/
Please note that opting-out of advertising networks services does not mean
that you will not receive advertising while using our Apps or on other
Apps, nor will it prevent the receipt of interest-based advertising from
third parties that do not participate in these programs. It will,
however, exclude you from interest-based advertising conducted through
participating networks, as provided by their policies and choice
mechanisms.
Your browser or device may include “Do Not Track” functionality.
Because a “Do Not Track” compliance protocol has not yet been
finalised,
WeCharge ’s information collection and disclosure
practices, and the choices that we provide to customers, will continue to
operate as described in this privacy policy, whether or not a Do Not Track
signal is received.
How Do We Use Your Information?
We use the information we learn from you to help us personalise and
continually improve your experience on the App. We may use your
Personal and Non-Personal Information in the following ways:
General Uses
· To provide the
WeCharge Service to you as you
request
· To track the Portable Charger
· To upload your content to our App as you request
· To permit you to update, edit, and manage your content on our App
· To communicate with you about your account or transactions with us
(including service related announcements) and send you information about
features and enhancements on our App
· To communicate with you about changes to our policies
· To communicate with you about your comment to a blog post
· To personalize content and experiences on our App, including providing
you reports, recommendations and feedback based on your preferences
· To disclose anonymized Personal Information statistics and analytics and
other details regarding the use of our App.
· To optimize or improve our products, services and operations
· To automatically update the App on your device
· To detect, investigate, and prevent activities that may violate our
policies or be illegal
· To perform statistical, demographic, and marketing analyses of users of
the App
Use of Your Location Information
Specifically, we use your location information to:
· Track the use of the
WeCharge Portable Charger
· Personalize content on our App, including providing you reports,
recommendations and feedback based on your preferences
· Optimize or improve our products, services and operations
· Detect, investigate, and prevent activities that may violate our
policies or be illegal
· Perform statistical, demographic, and marketing analyses of users of the
App and their purchasing patterns
Combination of Your Personal Information
We use the information from one portion of the App on other portions of
the App or elsewhere in our network of Apps, apps, and other interactive
features, or in reports and analysis, all of which are owned and operated
by
WeCharge , and we may combine information gathered from
multiple portions of the App into a single customer record or analysis or
report. We also use and/or combine information that we collect
off-line or we collect or receive from third party sources to enhance,
expand, and check the accuracy of your customer records.
Who Do We Provide Your Information To?
Except as disclosed in this Privacy Policy, we do not disclose information
about your Personal Information collected online to any companies not part
of
WeCharge or its parent, subsidiaries or related entities. In no
event will we sell or rent your Personal Information as part of a customer
list or similar transaction.
Business Partners, Sponsors and Third Parties
We may share your Personal Information with our sponsors and other
business partners from time to time. You may withdraw your consent
to our sharing of your Personal Information with business partners and
third parties at any time by following the opt-out process described
below.
Third-Party Agents
We have third party agents, subsidiaries, affiliates and partners that
perform functions on our behalf, such as hosting, billing, push
notifications, storage, bandwidth, content management tools, analytics,
customer service, fraud protection, etc. These entities have access
to the Personal Information needed to perform their functions and are
contractually obligated to maintain the confidentiality and security of
that Personal Information. They are restricted from using, selling,
distributing or altering this data in any way other than to provide the
requested services to the App.
Emergency Situations
We may also use or disclose Personal Information if required to do so by
law or in the good-faith belief that such action is necessary to (a)
conform to applicable law or comply with legal process served on us or the
App; (b) protect and defend our rights or property, the App or our users,
and (c) act under emergency circumstances to protect the personal safety
of us, our affiliates, agents, or the users of the App or the
public. This includes exchanging information with other companies
and organizations for fraud protection.
What Steps Are Taken To Keep Personal Information Secure?
We are concerned about ensuring the security of your Personal
Information. We exercise great care in providing secure transmission
of your information from your device to our servers. Personal
Information collected by our App are stored in secure operating
environments that are not available to the public. Our security
procedures mean that we may occasionally request proof of identity before
we disclose your Personal Information to you. Please understand,
however, that while we try our best to safeguard your Personal Information
once we receive it, no transmission of data over the Internet or any other
public network can be guaranteed to be 100% secure.
How Can We Transfer Your Personal Information?
Your information collected through the App may be stored and processed in
Hong Kong or any other country in which
WeCharge , its
Clients, Affiliates or service providers maintain facilities.
WeCharge , its Clients, Affiliates, or service providers may
transfer information that we collect about you, including personal
information across borders and from your country or jurisdiction to other
countries or jurisdictions around the world. If you are located
outside Hong Kong with laws governing data collection and use that may
differ from Hong Kong, please note that we may transfer information,
including personal information, to a country and jurisdiction that does
not have the same data protection laws as your jurisdiction.
Wherever your personal information is transferred, stored, or processed by
WeCharge ,
WeCharge will take reasonable steps
to safeguard the privacy of your personal information. By
registering for and using the App you consent to the transfer of
information to Hong Kong or to any other country in which
WeCharge , its Clients, Affiliates or service providers maintain
facilities and the use and disclosure of information about you as
described in this Privacy Policy.
How Long Do We Keep Your Information?
Following termination or deactivation of your account,
WeCharge , its Clients, Affiliates, or its service providers may
retain information (including your profile information) and user Content
for a commercially reasonable time for backup, archival, and/or audit
purposes. If you have any questions about termination or
deactivation of your account, please contact us directly at
wecharge@gmail.com.
What Happens When I Link To or From Another App?
This App may contain links to other Apps operated by third parties. Please
be advised that the practices described in this Privacy Policy for
WeCharge do not apply to information gathered through these
other Apps. We are not responsible for the actions and privacy policies of
third parties and other Apps.
Governing Law
This App is published in Hong Kong. We attempt to protect the Personal
Information of all users of our App and we attempt to comply with local
data protection and consumer rights laws to the extent they may apply to
the Services, but our App is located and targeted to Hong Kong citizens
and our policies are directed at compliance with those laws. If you
are uncertain whether this privacy policy conflicts with the applicable
local privacy laws where you are located, you should not submit your
Personal Information to
WeCharge .
Assignment
We may change our ownership or corporate
WeCharge while
providing the App. We may also sell certain assets associated with
the App. As a result, please be aware that in such event we may
transfer some or all of your information to a
WeCharge
acquiring all or part of our assets or to another
WeCharge with which we have merged. Under such
circumstances we would, to the extent possible, require the acquiring
party to follow the practices described in this Privacy Policy, as it may
be amended from time to time. Nevertheless, we cannot promise that
an acquiring
WeCharge or the merged
WeCharge will have the same privacy practices or treat your
information the same as described in this Privacy Policy.
Changes to This Policy
As our App continues to develop, we may add new services and features to
our App. In the event that these additions affect our Privacy Policy, this
document will be updated appropriately. We will post those changes
prominently so that you will always know what information we gather, how
we might use that information and whether we will disclose it to
anyone. We do, however, recommend that you read this Privacy Policy
each time you use our App in case you missed our notice of changes to the
Privacy Policy. We will not, however, materially change our policies
and practices to make them less protective of Personal Information we have
previously collected from you without your express consent.
WHAT ARE YOUR CHOICES AND HOW DO YOU OPT-OUT?
We believe you should have choices about the collection, use and sharing
of your information. Although you cannot opt-out of all data collection
when you visit our Apps, you can limit the collection, use and sharing of
your personally identifiable information.
Collection of Personal Information. All personally identifiable
information is provided on a voluntary basis. If you do not
want
WeCharge to collect such information, you should
not submit it to the App. However, doing so will restrict your
ability to access some content and use some of the functionality of the
App.
Emails and Other Communications. If you would like to alter the type
of communications you receive from us, including opting out of promotional
communications from us, you may do so at any time by updating the
communication preferences specified in your account profile through the
App. Please note that this may affect your ability to access certain
products and services, and we may continue to send non-promotional
communications such as staffing confirmations, surveys, and other
information about your use of the Service. If you refer others to us using
our email functionality, please note that they may choose not to receive
any promotional emails from us in the future by following the opt-out
instructions in the email invitation.
Tracking. You also have choices to limit some tracking mechanisms that
collect information when you use the App. Many web browsers automatically
accept cookies, but you can usually modify your browser’s setting to
decline cookies if you prefer. If you choose to decline cookies, certain
features of our App, including the App themselves, may not function
properly or remain accessible to you. In addition, you may also render
some web beacons unusable by rejecting or removing their associated
cookies. Note that if you choose to remove cookies, you may remove opt-out
cookies that affect your advertising preferences. For more detail on
your ability to opt out, see Use of Cookies and Other Tracking
Technologies above.
Please note that while you may opt out of online behavioural advertising
and other targeted advertising served by participating companies through
App you may still see other types of advertising on the App, it just may
not be as relevant or targeted to your interests.
Accessing and Correcting Your Information. If you have an account
with
WeCharge , you may review and change your information by
logging into your account and editing your profile. Be advised that
we may not be able to delete your Personal Information without also
deleting your user account. You will not be permitted to examine the
Personal Information of any other person or entity and may be required to
provide us with Personal Information to verify your identity prior to
accessing any records containing information about you. We may not
accommodate a request to change or delete Personal Information if we
believe doing so would violate any law or legal requirement, or cause the
information to be incorrect.
If you have any questions about this Privacy Policy, you should contact us
by email at
wecharge@gmail.com.